The story follows Kyle, a deaf child who enjoys chatting online with Nicole (Latifah), a relay operator at a telephone service for the hearing-impaired. Kyle's fascination with the macabre leads him to explore the House of Bodies, a voyeur website based out of the former home of serial killer Henry Lee Bishop (Fonda), now on death row. When police discover a string of grisly copycat murders, a detective (Howard) must race to uncover the mystery.