The comedian/actor takes to his Instagram account to further slam the company after he was removed from a flight following a dispute with its gate agent at Denver International Airport on June 9.
- Jun 12, 2023
AceShowbiz - Marlon Wayans still has a lot to say about United Airlines. The comedian/actor took to his Instagram account to further slam the company after he was removed from a flight following a dispute with its gate agent at Denver International Airport on Friday, June 9.
In a video shared on Saturday, Marlon accused United Airlines of "targeting" him after he went over the airline's carry-on bag limit. He said that he consolidated his three bags down to two to adhere to United's two-bag allowance, before noticing that other passengers weren't told to do the same.
"So, United Airlines customer service or corporate hits me up," Marlon recalled. "And I don't know what kind of corporate culture there is... your customer is always right."
"I'm willing to play that video back, put the sound on," he continued, referencing a video taken of the interaction. "This man was wrong, and I was targeted. Period. And then, corporate called me and they defend, 'Well, you know, there is a two-bag policy.' Right, and so I took my three bags and I turned them into two."
The funnyman said that the gate agent forced him to pare down his luggage because there was "no more room" on the plane. "So then why did all those people before me and all these people after me have two bags and three bags? Interesting. Watch the video," he asked.
"@united gotta do better. Don't call me and defend an employee for targeting me. This incident needs to be remedied. I ain't resting until i am compensated correctly for this severe inconvenience. Bro a liar," Marlon wrote in the caption.
A spokesperson for the Denver Police Department previously said that Marlon was cited after being involved in an altercation with a gate agent from United Airlines on Friday, June 9. After speaking with all parties, cops slapped him with a citation for disturbing the peace.
Following the incident, Marlon took to Twitter to call out United Airlines. "If this is how @UnitedAirlines_ treats their first class customers…. I'd rather fly any competitor coach. Sorry KC I'm gonna miss tonight's shows due to a United gate agent who probably hated white chicks," Marlon, who was set to perform Friday night at Kansas City Improv, tweeted. He's referring to his 2004 movie "White Chicks" that also features his brother Shawn Wayans.
"KC… my apologies. It's not my fault blame the gate agent and @UnitedAirlines_ can't believe they allow their first class customers to be treated this way. I need corporate to reach out DM me. This agent was rude," he further fumed. In another tweet, he wrote, "So petty. I fly hundreds of thousands of miles every year. I will be sure not to spend my first class money on @united."
As for United, it issued its own statement regarding the matter. "In Denver on Friday, a customer who had been told he would have to gate-check his bag instead pushed past a United employee at the jetbridge and attempted to board the aircraft," a spokesperson told TMZ. "The customer won't be flying on United to his destination."
